Based in East Grinstead, Sussex, and with an extensive national representation and client support network, the company group has operated successfully since 1991 providing web site design, marketing and support to all sectors of UK trade and industry.
And to confirm our commitment to effective client support, we publish a 'Customer Service Charter', detailed below.
- Producing through our highly skilled and dedicated design team the finest, most user friendly, and effective web sites available.
- Registering and monitoring our client’s web sites on the major internet search engines and undertaking re-registrations on a regular basis.
- Maintaining client support on a local basis through an effective and dedicated national client support network, with availability for localised visits to offer guidance and advice.
- Providing a fast and highly efficient updating service to ensure that our clients web sites always meet their current requirements.
- Operating a customer information bureau manned by highly trained designers and technicians who can advise, guide and inform the client on every aspect of current visitor statistics and other information relating to their web site.
- Ensuring that our client support network receive regular training to maintain an outstanding client support focus that always puts the Infotex UK Customer first.
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